CONTACT US

Thank you for visiting LOUIS & JOY.  For updates about our newest products please follow us on Instagram & Facebook at @louisandjoy!

For customer service inquiries, please e-mail us at Lindsey@louisjoy.com. For order inquiries, please include your order number for faster service.

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Shipping

Merchandise will ship within 2 - 3 business days after your order is received. Business days are Monday - Friday excluding Federal Holidays. 

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Refunds

We strive to make you satisfied with your purchase.  We will issue a refund for an item within 14 days of receipt if it is in original condition and with tags attached. Original shipping charges and any shipping taxes are non-refundable. Return shipping postage is not provided. Custom orders are final - no refunds, returns, or exchanges. We reserve the right to deny refunds for a return item that does not comply with this policy.  Repairs due to crashes or wear over time can be made, contact us for return instructions. Click            to learn more.

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Repairs

Have something that needs fixed? Please email us at Lindsey@louisjoy.com and let us know how we can help.  Click           to learn more.

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Retailers

If you are interested in becoming a LOUIS & JOY retailer - please contact Jay@louisjoy.com.   Click            to learn more.

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LOUIS & JOY
P.O Box 131951

St. Paul, MN 55113