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Thank you for visiting LOUIS & JOY.  For updates about our newest products please follow us on Instagram & Facebook at @louisandjoy!

For customer service inquiries, please e-mail us at For order inquiries, please include your order number for faster service.


Merchandise will ship within 2 - 3 business days after your order is received. Business days are Monday - Friday excluding Federal Holidays. 


We strive to make you satisfied with your purchase.  We will issue a refund for an item within 14 days of receipt if it is in original condition and with tags attached. Original shipping charges and any shipping taxes are non-refundable. Return shipping postage is not provided. Custom orders are final - no refunds, returns, or exchanges. We reserve the right to deny refunds for a return item that does not comply with this policy.  Repairs due to crashes or wear over time can be made, contact us for return instructions. Click            to learn more.


Have something that needs fixed? Please email us at and let us know how we can help.  Click           to learn more.


If you are interested in becoming a LOUIS & JOY retailer - please contact   Click            to learn more.

P.O Box 131951

St. Paul, MN 55113

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