CONTACT US

Thank you for visiting LOUIS & JOY by Lindsey Passe.  For updates about our newest products like Cycling Bags, please follow us on Instagram & Facebook at @LouisandJoy!

For customer service inquiries, please e-mail us at Lindsey@LouisJoy.com. For order inquiries, please include your order number for faster service.

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Shipping

Merchandise will ship within 7-10 business days after your order is received. Business days are Monday - Friday excluding Federal Holidays. 

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Refunds

We strive to make you satisfied with your purchase.  We will issue a return for an item within 14 days of receipt if it is in original condition and with tags attached. Repairs due to crashes or wear over time can be made, contact us for return instructions.

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Repairs

Have something that needs fixed? Please email us at and let us know how we can help.

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LOUIS & JOY
8242 Bonner Dr

Houston, TX 77017